The Technology Transition Model: A Key to Self-Sustaining and Growing Communities of GSS Users
نویسندگان
چکیده
If Group Support Systems (GSS) are so good, why isn’t everybody using them? A vast wealth of lab and field research shows that when the right GSS tool is applied to the right task, team productivity can be significantly enhanced (See Fjermestad & Hiltz, 1998; forthcoming for an exhaustive compendium of GSS lab and field research). Field studies of teams with tasks ranging from strategic planning (Adkins, et al., 1998; Dennis et al., 1997; Quaddus, Atkinson, and Levy, 1992) to IT requirements definition (Davison, 2000; ) to military intelligence (Briggs, et al., 1998-99) can routinely achieve cycle time reductions of 75 – 90 % and labor savings of 30 – 50%. Yet an informal survey of GSS vendors suggests that there are fewer than 5,000 active GSS installations worldwide.
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